On-site Service for SOMA Project in Turkey

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On-site Service:

1. Our professional after-sales service engineers will identify the problems quickly and provide the solutions after receiving customer service requests.

2. Training on-site about the purchased equipment to guarantee that the customers can use it properly.

3. Provide video guidance to solve unexpected problems, and send skilled technicians to handle the problems on-site when necessary.

4. After-sales service engineers will pay regular or irregular visit to customers to ensure the proper functioning of the service system.

5. Communicate with customers regularly to learn the usage of the product, and solve problems that customers may encounter.

6. Provide routine maintenance counseling services concerning the equipment of customers.

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